1. Introduction

Welcome to ProudLegal.in (the "Website"), a legal services platform providing expert advice and solutions. At ProudLegal.in (referred to as "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our Website.

By accessing or using ProudLegal.in, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect both personal and non-personal information to deliver and enhance the services available on ProudLegal.in.

(a) Personal Information

We may collect personal details when you engage with our Website, including:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information (securely processed through third-party payment providers)
• Legal Query or Case Information (shared by users seeking legal consultations)
• Other information you provide through contact forms, consultations, or communications

(b) Non-Personal Information

We may collect non-identifiable information, including:

• Browser Type and Version
• Device Information (including operating system)
• IP Address
• Website Usage Statistics (pages visited, time spent on each page, etc.)
• Cookies and other tracking technologies

3. How We Use Your Information

We use the collected data for the following purposes:

• To provide, operate, and improve our legal services and Website experience
• To respond to your inquiries and provide you with legal consultations or advice
• To send you transactional emails, including service updates, confirmations, and receipts
• To send you promotional materials, newsletters, and marketing content (you can opt-out anytime)
• To personalize the user experience on our Website
• To process payments and fulfil legal services and consultations
• To analyze Website traffic and improve performance
• To prevent fraud, security breaches, and unauthorized access

4. How We Share Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data in the following instances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Website and providing legal services. These include hosting services, email service providers, and payment processors.
• Legal Obligations: We may disclose your information to comply with legal obligations, court orders, or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your data may be transferred as part of the transaction.
• With Your Consent: We may share your information with third parties if you provide explicit consent to do so.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your user experience and understand how our Website is used. Cookies help us:

• Remember your preferences and settings
• Analyze Website traffic and optimize content
• Serve targeted advertisements (third-party tracking cookies such as Google Analytics, Facebook Pixel, etc.)

You can control and manage cookies through your browser settings. Please note that disabling cookies may impact some functionality of the Website.

6. Data Security & Protection

We implement industry-standard security measures to protect your personal information, including:

• SSL Encryption for secure transactions and data transfer
• Access Control to restrict data access to authorized personnel
• Regular Security Audits to identify vulnerabilities and enhance data protection

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access: You can request to access the personal data we hold about you.
• Correction: You may update or correct your personal data.
• Deletion: You may request the deletion of your personal data (subject to applicable legal obligations).
• Opt-Out: You can opt-out of receiving marketing emails or newsletters by clicking the "unsubscribe" link in the communication.
• Restriction: You can request us to restrict the processing of your personal data under certain circumstances.

To exercise these rights, please contact us.

8. Third-Party Websites & Services

Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Compliance with Laws

We are committed to complying with applicable data protection laws in India and ensuring the privacy and security of users' personal data. Our compliance framework includes:

• Indian Information Technology Act, 2000 and Data Protection Rules – We adhere to the provisions under the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
• Digital Personal Data Protection Act, 2023 (DPDP Act) – We comply with the DPDP Act, ensuring lawful processing, data minimization, and protection of users' personal data in India.
• General Data Protection Regulation (GDPR) – European Union – For users located in the European Union, we take reasonable steps to align with GDPR principles regarding transparency, user consent, and data security.
• California Consumer Privacy Act (CCPA) – United States – For users in California, we respect their rights under the CCPA, including the right to access, delete, and control personal data.
• Other International Standards – While our primary compliance obligations are based on Indian laws, we also take reasonable measures to safeguard the data of foreign users in accordance with applicable international best practices and contractual commitments. Users from other jurisdictions should review their respective local laws to understand how their data is protected under Indian regulations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last Updated" date indicated at the top. Please review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your personal data is handled, please contact us.